If you want to play the game smoothly, ensure your computer drivers are up-to-date. If you have no idea which VPN is good to use, NordVPNcan be your go-to option, which provides you with 30-day money back guarantee. With a VPN, you can choose to connect to a server in another region, then the problem may resolve. To fix the problem, you can try using a VPN. Genshin Impact stuck on checking for updates can occur on the server end.
If not, you can go to Microsoft and download the DirectX manually, then double-click on the downloaded file to install it on your computer.Ĥ) After reinstalling DirectX, restart your computer and check to see if the Genshin Impact stuck issue persists. If yes, open the folder and double-click on the “ DXSETUP.exe” executable and follow the on-screen instructions to install the DirectX. You can try reinstalling DirectX on your computer to fix the problem.Ģ) Go to C:\Program Files\Genshin Impact.ģ) Check if there’s a folder called “ DXSETUP”. The Corrupted, outdated or missing DirectX can be the cause of the problem. If you installed the game on another drive, just navigate to that drive.Īfter you delete the Persistent file, relaunch the game to check to see if the problem persists. Note: the C:\ drive is the default drive where Genshin Impact is installed. Open the game directory, then navigate to the following path where you can find the Persistent file:Ĭ:\Program Files\Genshin Impact\Genshin impact Game\GenshinImpact_Data Method 2: Delete the Persistent fileĭeleting the Persistent file in the Genshin Impact directory can increase the load speed of the game. If deleting dump files doesn’t resolve the problem, you can try deleting the Persistent file. Tip: The name of dump files would be something like “DumpFile-.dmp” and “DumpFile-zebrowser-.dmp”. After that, Windows will search for any files with the words “dumpfile” in Genshin Impact’s directory.
The default directory is C:\Program Files\Genshin Impact.ģ) Type “ dumpfile” in the search box then press Enter. To do that:Ģ) Navigate to the Genshin Impact directory.
You can try to do that as well and see if it works for you (deleting this file won’t delete any data of your game). Some users have reported that they fixed the problem by deleting the dump files created in the Genshin Impact directory.
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